Refunds, cancellation and delivery

How to stop a plan, when a payment is refunded, and how Pro is delivered. The same wording is in the terms. Last updated 14 September 2026.

Cancellation

A one-time plan runs for its term and then ends.
A renewing plan charges each term until you stop it. Stop it anytime from the Pro card or by email; it stops at the end of the paid term.

Payments are final once Pro is active, except when:
- you were charged twice;
- money left your account but the payment failed;
- we declined your request;
- a renewal charged you by mistake and you have not used Pro since, reported within 48 hours;
- we discontinue a paid service mid-term, in which case you get a pro-rata refund.
Send claims by email within 30 days of the charge.
Refunds go back to the original payment method, usually within 5 to 7 working days.
A chargeback pauses Pro until it is resolved.
Nothing here limits your rights under Indian consumer law.

Most plans start at once.
Some plans are reviewed first. If the review is not done within 7 days, the plan starts automatically.
If we decline a request, the full payment is refunded automatically.

Vulture is software; nothing is shipped. Pro is delivered to your account when it is activated.

The profile, its data and the Pro licence live only on the device where it was activated. We keep no copy.
If they are deleted or the device is lost, we cannot restore them, and no refund, transfer or extension is owed.
You confirm this with a separate checkbox at checkout.

Questions about anything on this page: gixts@hrsraiden.com.